Resume

Aaron I. Spielman | 415.370.0693 | aaron@rockethouse.net

Technical Expertise:

Scrum Master, Scrum Product Owner, Scrum training, Project Management, Systems Administration & support

Certifications:

PSM 1,  IS/QED, MCP/MCSA/MCSE – Windows 2000

Employment History:

FMFA, Inc., Santa Clara, CA 9/16-9/16-current
Senior Associate

I participate in Scrum Master, Scrum Product Owner and Scrum Developer training, curricula development and volunteer co-ordination

ACTERRA, Palo Alto, CA 9/16 — 10/16
Scrum Product Owner/Scrum Master

Oversaw successful project to rewrite Acterra’s search page.

ENDICIA, Mountain View, CA  6/13 — 10/15
IT/Operations Engineer

Supported Endicia’s Windows customer-facing software products; app deployment, break/fix, monitoring, change management, vendor support, documentation, general admin duties and on-call support.

Managed VM’s on HP hardware, Windows 2003 and 2008 Active Directory and a large installed base of custom server software. Vendor software included MVP JAMS, Various Manage Engine products and SCOM.

  • Led successful project to recertify Endicia as a Microsoft Software Gold Partner.
  • Led successful project to integrate MVP JAMS job automation software into the production environment.
  • Led successful project to regularize logging and data retention to comply with Federal regulations.
  • Participated in and organized successful Operations Wiki clean-up project.

GRACENOTE, Emeryville, CA 2/11 — 2/13
Systems Administrator – Manager of all Operations Windows servers.

Expanded and supported Operations team Windows Server infrastructure. Managed build & deployment, break/fix, monitoring, co-location support, vendor support, documentation, general Linux/Unix admin duties and on-call support.

Managed Windows 2008 Active Directory and a large installed base of Ubuntu Server and Solaris servers running Tivoli Endpoint Manager, ManageEngine PMP, Helpdesk, Solarwinds SAM, Red Gate SQL Monitor, and Perforce.

  • Led successful project to build and deploy first Windows production, staging and development environments.
  • Led successful project to rebuild on-site server room with minimal disruption.
  • Participated in successful co-located production systems refresh project.

ORACLE, San Francisco, CA 2/08 — 2/11
Customer Support Engineer

Customer support of BEA’s (Now Oracle’s) Aqualogic User Interaction (now Web Center) enterprise portal suite. Supported versions 5.0 to 6.5/10G r3 of ALUI suite; was initial customer technical contact for all versions and platforms.

TAOS MOUNTAIN, INC., San Francisco, CA 4/07 — 1/08
Systems Engineer II – contractor

Remote administration of multiple large e-commerce environments, employing Windows, Linux, Solaris, HP-UX, and AIX, and change maintenance of those systems. Multiple different environments, from small all-Windows installations to large mixed Unix/Linux/Windows enterprises.

  • Led successful project to rewrite United Airlines self-serve kiosk support documentation.

SFDATA.NET, San Francisco, CA 5/05 — 2/07
Senior Systems Analyst

Managed user support of 700+ user community, account administration, troubleshooting and customer service for Windows 2000/XP/2003, Active Directory, many financial and other applications.

  • Led successful project to improve/update Client’s ticketing system (client was Wells Fargo ATM services).

Other Qualifications:

I am a veteran of the United States Navy. I trained as a Sonar Technician, with secondary training as a Gunner’s Mate. I have attended Navy Basic Electricity and Electronics and Sonar Class A schools, and several service schools. Honorably discharged in August of 1988. I am a member of PMI, and a Senior Associate at FMFA, Inc. I am currently working on my Scrum Project Owner certification and my PSM 2 certification.